Did she file criminal charges of Breaking and Entering. "Good faith" is no defense for incompetence! They are responsible to compensate her for everything removed and if there is a discrepancy, that is their problem.
The bank president needs to pull up his big boy pants and do what is right, give her her money without questioning her. The VP that was part of the "team" needs to boot scoot down the road, or since the VP was responsible for the "renovation of the property", make him/her pay the money.